1. Overview

Welcome to the LEOECO family of websites and applications. These Terms of Use govern your access to and use of all LEOECO Sites. By using the LEOECO Sites, you confirm that you are of legal age to agree to these Terms of Use. If you are not of legal age, you affirm that you have obtained parental or guardian consent, and your parent or guardian consents to these Terms of Use on your behalf. Failure to comply with these Terms of Use renders your access to and use of the LEOECO Sites unauthorized. Additional terms and conditions specific to each service can be found where offered on the LEOECO Sites or otherwise, and are incorporated into these Terms of Use by reference.

This website is operated by leoeco.com. Throughout the site, “we,” “us,” and “our” refer to leoeco.com. leoeco.com provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or making a purchase from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please carefully read these Terms and Conditions before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Your acceptance of these Terms and Conditions is expressly limited to them if they are considered an offer.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for changes. Your continued use or visit to the site after we post any changes signifies your acceptance of those changes.

2. Your Use of the LEOECO Sites

You certify that the content provided on or through the LEOECO Sites is accurate and complete. You are solely responsible for maintaining the confidentiality and security of your account, including username and password. LEOECO is not liable for losses resulting from unauthorized account use. You agree that LEOECO bears no responsibility if you lose or share device access. Any agreement between you and your payment method issuer governs its use on the LEOECO Sites, and LEOECO is not a party to it. Your account may be restricted or terminated at our discretion. We reserve the right, without notice, to (1) change, restrict access to, suspend, or discontinue the LEOECO Sites, and (2) modify, waive, or charge fees for services or content.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information that is not current and is provided for reference purposes only. We reserve the right to modify the contents of this site at any time, without any obligation to update the information. You agree that it is your responsibility to monitor changes to our site.

4. Products or Services (if applicable)

Some products or services may exclusively be available online through our website. These items may have limited quantities and are eligible for return or exchange as per our Return Policy.

We’ve made every effort to accurately display our products, including colors and images, in the store. However, we cannot guarantee that your computer monitor will accurately depict the colors.

We reserve the right, but are not obligated, to restrict the sale of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time, solely at our discretion. We reserve the right to discontinue any product at any time. Any offer for products or services on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we ensure that any errors in the service will be corrected.

5. Third-party Links

Certain content, products, and services available through our service may contain materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant it. We will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third-parties.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the policies and practices of third parties before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Stay Logged-In

For added shopping convenience, you can choose to stay logged in by selecting “Remember me” when prompted. By default, you’ll remain logged in for 30 days from your initial login date. You have the option to cancel this default setting through your cookie settings, and we’ll guide you through the process when needed.

To ensure security, please don’t allow unauthorized use of your device for website login. You are responsible for any losses resulting from unauthorized device use. If your device is lost or stolen, promptly notify us, and we’ll immediately terminate the Stay Logged-In status.

6. Placing an Order

A. Order Acceptance and Billing

You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your leoeco.com account, including on LEOECO affiliated sites and properties which you access via your leoeco.com account credentials.

Upon confirming your purchase, you agree to accept and pay for the products, as well as applicable shipping, handling charges, and taxes. Most orders are not charged until they have shipped.

LEOECO reserves the right, without prior notice, to limit item quantities per person, household, or order. We will notify you if such limits are applied.

In addition to other available remedies, LEOECO may, at its discretion, restrict or terminate your account, or cancel or refuse orders for violations or abuse of the LEOECO returns policy.

B. Pricing Information & Availability

LEOECO cannot confirm the price or availability of an item until your order is placed. Pricing or availability errors may occur on the LEOECO Sites. Receipt of an order confirmation does not signify our acceptance of an order or confirmation of an offer to sell a product. LEOECO reserves the right to cancel any orders with pricing or availability errors, with no further obligations to you, even after you receive an order confirmation or shipping notice. LEOECO may, at its discretion, contact you for instructions or cancel your order and notify you accordingly.

C. Promotional Codes

Promotional codes are limited and may expire or be discontinued without notice. They are void where prohibited by law and cannot be sold or transferred. Promotional codes are non-redeemable for cash and are subject to cancellation or modification at any time, for any reason, without notice. We reserve the right, at our discretion, to impose conditions on the offering of any promotional code.

7. Shipping and Delivery

Products will be shipped to an address designated by you, provided it is complete and complies with shipping restrictions on the LEOECO Sites. All transactions are governed by a shipping contract, meaning the risk of loss and title for products transfers to you upon delivery to the carrier. For delivery restrictions and estimated times, refer to Returns & Replacements.

8. Promotions

Any sweepstakes, contests, surveys, games, or similar promotions (“Promotions”) offered through the LEOECO Sites may have separate or additional rules beyond these Terms of Use. Before participating in any Promotions, please review the relevant rules along with our Privacy Policy. If the rules of a Promotion conflict with these Terms of Use, the Promotion rules take precedence.

9. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, accurate purchase and account information for all store transactions and promptly update your account details as needed. By registering or placing orders on the website, you agree to receive promotional communications unless you opt out using the provided unsubscribe options.

When you register or place orders on the website, we collect your email address and/or phone number. By default, you agree to subscribe to promotions such as exclusive discounts and other marketing information. However, you can unsubscribe from our marketing emails at any time by clicking the link in the email footer or by texting us to request that we stop sending further marketing information.

To access certain features or services provided on the platform, you must create a LEOECO user account (“User Account”), which involves setting a password. Using another person’s account or password is prohibited.

You are solely responsible for safeguarding your user account and its associated information, including your password, as well as maintaining the confidentiality of all activities conducted under your user account. We shall not be liable for any loss, theft, or fraudulent use of your user account under any circumstances.

We reserve the right to suspend or terminate your user account, cancel your orders, or terminate services at our discretion. If we determine that your actions violate applicable laws, these terms and conditions, or other risk management rules, or if your behavior is deemed inappropriate and harmful to our interests, we may suspend or terminate your account and cease shipments without prior notice. In such instances, any other affiliated accounts under your name may also be terminated, orders canceled, or services terminated.

You can deactivate your user account at any time for any reason by following the instructions on the website or application, or by using the “Contact Us” feature to reach out to us.

10. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s).

Additionally, we may introduce new services and features through the website in the future, including new tools and resources, which will also be subject to these Terms and Conditions.

11. User Comments, Feedback, and Other Submissions

You can send certain specific submissions (like contest entries) at our request or without a request, and send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, “comments”). That means you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may but have no obligation to monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy .

13. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the service that includes typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if the information on the service or any related website is inaccurate at any time without prior notice (even after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the service will be accurate or reliable.

You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time without notice to you.

You expressly agree that your use of or inability to use the service is at your sole risk.

The service and all products delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

15. Indemnification

You agree to compensate, defend and protect “us” from damage, from any claims or claims, including any third party’s violation of these Terms and Conditions or documents incorporated by reference or your violation of any law or third party Reasonable attorney fees arising from rights.

16. Severability

If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms and Conditions, and such determination shall not affect the validity and enforceability of any other remaining provisions.

17. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If we judge that you have failed to comply with any of the terms in these Terms and Conditions, or we suspect that you have failed to comply with any of the terms or provisions of these Terms and Conditions, we may also terminate this agreement at any time without notice. You will be responsible for the payment due the termination date, including the termination date, and / or may, therefore, deny you access to our services (or any part thereof).

You will be able to cancel your account registered with us at your sole discretion by notifying your desire to do so through email, PROVIDED THAT any existing orders at the time of your request for cancellation have been completely discharged. A particular order will be deemed to be completely discharged when such order is (a) delivered, (b) cancelled before payment or (c) returned as per our Return Policy.

We must remind you that once your account is cancelled, you will not be able to (a) login to our sites as a registered user ;(b) search your orders via Track Order; (c) view any comments posted by you with the sites; (d) use any unused coupons prior to your request for cancellation or be provided with any new coupons; (e) request for any personal data we collected from you given that we will erase and delete all personal data from our system including not limited to your personal data relating to your orders, delivery address, shopping logs and shopping chart; (f) ask for reinstating your account or reclaiming your account even though you will still be able to re-create an account by using the same email address without access to any personal data under the cancelled account.

We assure you that we will not send you any newsletters or marketing emails to you after your cancellation of your account is accepted and processed by us and we appreciate your understanding not to be surprised to be receive marketing emails from us during the transitional period from the time of your request is processed till your personal data is deleted from our system.

We will ask for your written confirmation upon receipt of your request for cancellation of your account and when we are satisfied that you have fully understood the implications of your request, we promise to process your request within 14 calendar days. The ultimate result will be communicated to you via email. We appreciate your patience.

18. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions, any policies, operating rules published by us on this website, and related to the service constitute a complete agreement and understanding between you and us, and govern your use of the service and supersede any previous or contemporaneous agreements Communication and advice between you (whether oral or written) (including but not limited to any previous version of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

19. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws.

20. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. After making any changes to these Terms and Conditions, your continued use or access to our website or service means that you accept these changes.

21. Contact Information

Questions about the Terms and Conditions should be sent to us at leoeco@zbond.net .